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Lead QA

Lead QA

Quality-Assurance
JOB ID: R000055005
Full Time

About the Company

WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands including: HBO, HBO Max, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others.

About WB Games Montréal

WB Games Montréal is a division of Warner Bros Interactive Entertainment (WBIE). Founded in 2010, we are 300+ creative team members strong who join forces every day to create unforgettable AAA experiences across all platforms.

Job Description

WB Games Montreal, a division of Warner Bros. Interactive Entertainment (WBIE), seeks a Quality Assurance (QA) Lead.

As Quality Assurance (QA) Lead you will be responsible for leading the quality assurance activities for projects to which are assigned to you.  You will work closely with your production team, development team, peers and testers to create a complete testing process.  In addition, this role being a quality assurance leadership position, therefore, you will be responsible for mentoring and managing and supervising QA staff. This role will support the quality efforts of our in-house development studios as well as projects developed by external development studios.

Job Responsibilities

  • Oversees the creation and maintenance of project test cases, test suites, test schedule, and other documentation needed for the successful testing of our games.
  • Monitors team hours and efforts, and adjusts schedules and plans to minimize the accrual of compensatory time, as well as mentor and evaluate performance of Sr QA and QA team members on their project(s)
  • Communicates with the development and production teams to provide timely and accurate updates related to the project and immediately escalates critical issues to appropriate stakeholders.
  • Provides feedback to production and development on the state of the game via issues reported in bug-tracking software, timely project status updates, and via e-mail and face-to-face interactions.
  • Manages day-to-day activity in the issue tracking database, including routing issues, providing feedback to testers on the quality of their bug write-ups, anticipating usage issues and making recommendations for inclusions/updates to the database administrator, and performing end-of-project triage.
  • Contributes to the ongoing effort to refine and maintain processes, policies and procedures related to the QA effort on all games within WB Games                        

Job Qualifications

Experience

  • Minimum of five years video game testing experience.
  • Minimum of one-year leading teams of testers either formally or informally.

Education

  • High School diploma or equivalent work experience, college degree preferred

Knowledge/Skills

  • Demonstrably strong familiarity with QA processes and procedures.
  • Demonstrably strong familiarity with game development.
  • Strong familiarity with one or more video game platforms (PC, Microsoft, Sony, Nintendo)
  • Proven experience in leading small to large groups of testers.
  • Solid PC skills, including ability to use Microsoft Office products, bug tracking software, and SDK/Debug tools from platform manufacturers.
  • Good verbal and written communication skills.
  • Is detail oriented
  • Knowledge of video game development industry                               
Management has the right to add or change duties and job requirements at any time.
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