Job Description

WB Games Montréal is looking for a Project Manager, QA.

Your New Role…

In this role, you will be responsible for designing and implementing the testing strategy, working closely with development teams and stakeholders throughout the different stages of game development. You will plan, execute, monitor, and control QA activities on the project assigned to you.

You will ensure the optimization of tasks, processes, and risk mitigation measures, making sure they are consistently updated and applied. You will actively contribute to planning and tracking, conduct regular product risk assessments, and implement appropriate mitigation plans.

You will act as an operational liaison between QA, Production, and Development teams, taking a proactive approach to problem-solving. Your goal will be to ensure that stakeholder needs and concerns are fully addressed and that QA efforts maximize efficiency while adhering to best practices and methodologies.

Your Role Accountabilities...

• Oversee and manage QA testing strategy (including preparing, tracking and execution of test plans) over the entire product life cycle, including initial launch, post-launch activities, sunsetting and ongoing maintenance, to ensure sustained product quality and stakeholder satisfaction.
• Follow closely the progress of the assigned QA mandate with frequent reviews. Where necessary, escalate the risks to the Director of Quality Assurance and the Executive Producer / Sr. Producer of the Products they are responsible for.
• Review vendor’s performance and results to refine future processes.
• Working with the Director of QA, oversee the QA leadership of a product to attain consistent, class-leading performance.  Involve QA Team Members in continuous improvement activities. Ensure QA teams are prioritizing and tracking defects and issues appropriately and take corrective action where required.
• Build detailed staffing planning, taking into account development timelines and project needs throughout the product lifecycle, feeding into budgetary forecasts.  Continually reassess costs, staffing plans and propose cost optimizations.
• Be capable of analyzing, crafting & presenting detailed statistical analysis, testing strategies and practical insights relevant to the stage of the product development cycle to product stakeholders.
• Own and execute the post-mortem process on each product at regular intervals (phases) provide detailed reports on failures, successes and recommendations going forward.
• Help develop Publishing QA standards and policies by working closely with existing product teams and QA personnel. Implement and enforce them across assigned products.
• The PM will be hands on with their title, leading by example as a subject matter expert for that product.  Project Managers will regularly participate in market fit and qualitative reviews to ensure alignment with product goals winning hypothesis and customer needs.

Qualifications & Experience…

• 7 years of experience in QA testing, including 3 years in QA management within the video game industry.
• Previous experience in games industry in Production or QA fields required.
• Solid knowledge of Microsoft Office, including Word, Excel, and PowerPoint etc.
• Excellent working knowledge of project management and testing tools.  Mastery of JIRA & associated plugins
• Strong understanding of software development lifecycle within the video games industry.
• In depth understanding of formal test and development processes.
• Proven experience in risk management and mitigation across multiple large scale projects.
• Ability to create solid test plans and strategies.
• Ability to effectively identify, escalate or resolve project issues or bottlenecks.
• Talented evaluator of root cause issues and potential solutions.
• Process oriented, Organized, flexible, and a high tolerance for stress.
• Excellent verbal, written, communication and presentation skills
• Strong negotiation, mediation and conflict resolution skills
• Ability to interact and collaborate effectively with all disciplines at all levels.
• Multilingual, a desired asset (English/French bilingualism preferred)